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Job in Ufone 2017, Apply Online

Job in Ufone 2017, Apply Online

Applications are invited from qualified candidates who can perform the duties and responsibilities to To ensure implementation of efficient and effective Customer Relationship Management/Operations in assigned Business Center by implementing and continuously monitoring Customer Service policies, procedures and performance objectives. Ensure that all customers are served within the defined threshold; Also ensure that average wait time of a center remains within the defined standards. To Ensure sales, Value-added services upselling and other revenue related targets are achieved. Ensure that tickets logged for customer facilitation by the center are according to defined standards

Position Vacant:

1. Business Center Manager
Name of company: Ufone

Job function: Customer Service

Industry: Telecommunications
Location: Islamabad, Norhern Punajb Rawalpindi, Pakistan

Qualification / Experience / Skills: 

  • Minimum Bachelor’s degree from a recognized university
  • Minimum 3 years of relevant Customer Service experience preferably with a cellular company
  • Excellent communication & interpersonal skills
  • Proven ability to handle pressure
  • Excellent time management skills
  • Knowledge of Customer service principles
  • Business acumen

How to Apply: To apply online for this job click apply online button below:

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